Yes — $30 before delivery. This applies to all orders, regardless of delivery location.

Browse the shop, add what you need to your cart, and select your delivery date at checkout. You’ll only see delivery days with open cutoff windows — if a date is greyed out, the cutoff for that slot has already passed.

Not currently — all orders must be placed through the website. This keeps your order confirmation, tracking, and delivery details in one place. If you’re having trouble checking out, contact us and we’ll help.

If the cutoff for your delivery day hasn’t passed, contact us as soon as possible, and we’ll try to accommodate it. Once the cutoff has passed and your route is being prepared, we can’t modify the order — but you can place a second order for the following delivery day.

Orders can be cancelled before the cutoff time for your delivery day. After the cutoff, your order is already being packed for the route and cannot be cancelled. Contact us immediately if you need to cancel.

We currently deliver to Calgary, Chestermere, Airdrie, and Okotoks. We’re planning to expand — if you’re outside these areas and want to be notified when we reach you, use the contact page and leave your postal code.

We deliver on Wednesdays and Saturdays only. — Wednesday delivery: order by Monday at midnight — Saturday delivery: order by Thursday at midnight Orders are not available for same-day or next-day delivery. That’s intentional — the scheduled route model is how we keep our prices fair.

We don’t offer timed delivery slots. You’ll receive a WhatsApp message or text the morning of your delivery day with an approximate arrival window. Most deliveries happen between 10am and 6pm.

Not necessarily. If you won’t be home, leave a note in the order comments at checkout with instructions (leave at door, with a neighbour, etc.). If we can’t complete the delivery and there are no instructions, we’ll hold your order and contact you to arrange re-delivery on the next available delivery day.

Delivery fees are shown at checkout based on your postal code. We keep them low by design — our route-optimized delivery model means we’re not running single-order trips across the city.

We occasionally run free delivery promotions. Sign up to our mailing list or follow us on social media to be the first to know.

No. City Barn Foods is a delivery-only operation. We don’t have a walk-in location.

Our products are imported from Nigeria and West Africa via a licensed Canadian food importer, then repacked by us here in Calgary into properly sized, sealed, and labelled pouches.

Use the “Notify me” option on the product listing and we’ll email you the moment it’s back in stock. You can also join the waitlist for coming-soon products on the shop page.

Yes — and we actively want to hear from you. Use the contact page and tell us what you’re looking for. We track these requests and use them to decide what to add to the range next.

We accept all major credit and debit cards (Visa, Mastercard, American Express) and Interac e-Transfer. Payment is taken at the time of checkout.

Yes, where applicable under Canadian tax law. Most basic grocery staples are zero-rated for GST purposes — the tax breakdown is shown clearly at checkout before you pay.

Contact us within 24 hours of delivery with your order number and a description of the issue. For damaged packaging or the wrong item, we’ll replace it on your next delivery day or issue a refund — your choice.

For food safety reasons, we can’t accept returns on opened products. If a sealed product is genuinely faulty — wrong item, damaged seal, quality issue — contact us, and we’ll make it right.

Tell us. Product quality is the most important thing we control, and if something isn’t right, we want to know before more orders go out. Contact us with your order number and we’ll follow up quickly.

Contact us immediately. Do not open the other order. We’ll arrange collection and correct delivery as quickly as possible.

No. You can check out as a guest. Creating an account makes it easier to track orders and reorder, but it’s not required.

Enter your email in the footer of any page. We send updates about new products, restocks, and delivery promotions — and that’s it. We don’t sell your information or share it with third parties.

Every email we send includes an unsubscribe link at the bottom. Click it and you’ll be removed immediately.